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We are committed to protecting your privacy and handling your personal data securely. This policy explains how we collect, use, and safeguard your information on https://www.themarshallexperience.com/, in compliance with GDPR and CCPA. 2. Information We Collect Personal Information: Name, email, phone, billing address, payment details. Usage Data: IP address, browser type, pages visited. Cookies: We use cookies to enhance your experience. Manage preferences via browser settings. 3. How We Use Your Information Provide and maintain services. Process transactions and communicate with you. Improve our website and comply with legal obligations. 4. Sharing Your Information We do not sell your data. We may share it with: Service Providers: Third-party vendors assisting with operations. Legal Requirements: When required by law. 5. Your Rights Access: Request access to your data. Correction: Request corrections to inaccurate data. Deletion: Request deletion of your data, subject to exceptions. Opt-Out: Under CCPA, opt-out of the sale of your data. Portability: Request a copy of your data in a usable format. Contact us at [Insert Email Address] to exercise these rights. 6. Data Security We implement measures to protect your data from unauthorized access or disclosure. 7. Changes to This Policy We may update this policy. Changes will be posted with an updated effective date. 8. Contact Us For questions, contact us at: Email: david@themarshallexperience.com Phone: 205-907-0689 Terms and Conditions Effective Date: 04/2024 Last Updated: 03/2025 1. Acceptance of Terms By using https://www.themarshallexperience.com/, you agree to these Terms and Conditions. If you disagree, do not use the site. 2. Use of the Website Use the site lawfully. Do not engage in harmful activities. 3. Intellectual Property All content is owned by The Marshall Experience and protected by law. Do not reproduce or distribute without consent. 4. Limitation of Liability We are not liable for damages arising from your use of the site. 5. Governing Law These terms are governed by the laws of United States of America. 6. Changes to Terms We may modify these terms. Changes are effective upon posting. 7. Contact Us For questions, contact us at: Email: david@themarshallexperience.com Phone: 205-907-0689 Business Name: The Marshall Experience Business Address: Alabaster, AL Cancellation Policy for The Marshall Experience: At The Marshall Experience, we value your time and strive to provide exceptional HR consulting services tailored to your needs. To ensure a smooth experience for all our clients, we have established the following cancellation policy. By booking our services, you agree to the terms outlined below. 1. Appointment Cancellations Notice Period: If you need to cancel or reschedule your appointment, we kindly request that you provide at least 48 hours' notice prior to your scheduled session. Late Cancellations: Cancellations made less than 48 hours before the appointment will incur a 50% cancellation fee of the total service cost. No-Show Policy: If you fail to attend your scheduled appointment without prior notice, you will be charged the full service fee. 2. Rescheduling Policy Rescheduling Window: You may reschedule your appointment up to 48 hours in advance without any additional fees. Late Rescheduling: Rescheduling requests made within 48 hours of the appointment will be treated as a cancellation and subject to the cancellation fees outlined above. 3. Refunds Eligible Refunds: Refunds will only be issued for cancellations made at least 48 hours in advance. Refunds will be processed within 7-10 business days. Non-Refundable Services: Any services already rendered or partially completed are non-refundable. 4. Emergency Cancellations We understand that emergencies happen. If you need to cancel due to unforeseen circumstances (e.g., medical emergencies), please contact us as soon as possible. We may waive cancellation fees at our discretion, provided valid documentation is submitted. 5. Group or Corporate Bookings For group or corporate bookings, cancellations must be made at least 7 days in advance to avoid a cancellation fee. Cancellations made within 7 days of the scheduled session will incur a 50% cancellation fee, and no-shows will be charged the full service fee. 6. How to Cancel or Reschedule To cancel or reschedule your appointment, please contact us via: Email: david@themarshallexperience.com Phone: 205-907-0689 Online Portal: Log in to your account on our website and manage your bookings. 7. Policy Updates The Marshall Experience reserves the right to update or modify this cancellation policy at any time. Any changes will be communicated via our website and will take effect immediately. Why We Have This Policy This policy ensures that we can manage our schedule effectively and accommodate other clients who may need our services. Your cooperation helps us maintain the high-quality service you expect from The Marshall Experience.

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